Tag Archives: Binding (linguistics)

March 24, 2011 · 5:02 pm

Ethics and Recruiting Business: The Problem of Using Invalid Research


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A n I/O psychologist working as a personnel consultant for a local industry has success in  success in recruiting new business for a consulting practice presents the work being done a presents the report of positive changes in employee retention for companies using the approaches that are being used by the consultant to achieve ROI and understands that business people are with numbers and promotes the approach without scientifically validated research, what ethical problems may potentially create an ethical dilemma?

Problem Identification

Advertising Service within the Boundaries of Competence.

The idea of a psychology professional promoting, advertising, making claims of outcome based upon a particular modality—treatment has the flavor of a multi-level marketing strategy. It raises the question about what is appropriate in making a presentation to a prospective organization seeking services from an I/O psychologist.

What are the issue at stake when promoting services that are within the bounds of competency and professional ethic? The specific area that the example calls to attention is how an organizational consulting psychology practitioner represents professional services offered.  One specific issue which is an underlying consideration is, Principle C: Integrity (Ethical Principles of Psychologists and Code of Conduct 2010) which addresses a Kantian maxim (Ford p.63) which could be express as a self evident truth in the practice of personnel psychology. Therefore, it should be rationally understood that honesty, integrity, and using deceptive practices to enhance business are clearly a breach of ethical practice, but has occurred in the case example.

The question of how to address the issue is the question that is the object of interest in a resolution of the matter of what has happened.  One answer to address how to respond to the dilemma is inherent within the problem solving approach and code of ethic for psychologist.  Maybe, a more important issue is how to prevent unethical breaches might be better addressed by appealing by giving consideration to, 2.01 Boundaries of Competence (Ethical Principles of Psychologists and Code of Conduct 2010) in how practitioners are provided professional training.

Problem Focus

Competence in Connecting Research to Scientifically Validated Outcomes.

The code is specific in directing attention to the fact that, “Psychologists provide services, teach, and conduct research with populations and in areas only within the boundaries of their competence, based on their education, training, supervised experience, consultation, study, or professional experience” (Ethical Principles of Psychologists and Code of Conduct 2010).  If a reverse outline were constructed of the case example, what would be demonstrated is the use of invalid research statistics used to enhance the ability of the instruments used by the practitioner to achieve results in “employee retention” (Ford p. 193) has no empirical basis.

The fact that this information is used in a spurious manner is an indication of either intentional dishonest, or simply not understanding the ethical implications of how research data is to used in an ethical manner.  A rationale for understanding what should be done is expressed in Evidence Based on Test Content, “ Important evidence can be obtained from an analysis between a test’s content and the construct it is intended to measure” (2008, p. 11). As well as using evidence based testing approaches, a level of competency should be evident in post graduate certification to administer and interpret test results.

Process Rationale

Focusing on Competencies Rather than Idealology.

Therefore, to address the particular dilemma indicates that psychologist that work as consultant necessitates developing the ability necessary for problem solving by:

focusing on competencies or “end states,” rather than specific course work requirements to be included in an academic curriculum, the developers of the Principles have acknowledged the reality that competence in any given area may be achieved through a variety of avenues, such as course work, supervised practice, apprenticeships, or seminars and workshops, to name but a few (Fuqua).

Consequently, identifying the ethical problems and developing outcomes that will bring the necessary competency will require the practicing psychology consultant to submit to a competency development process that builds upon existing expertise through restricting activity to areas of competency and developing areas that require expertise prior to representing service outcomes.

References

Ethical Principles of Psychologists and Code of Conduct 2010. (n.d.). Retrieved August 29, 2010, from Amercan Psychological Association: http://www.apa.org/ethics/code/index.aspx

Ford, G. (2006). Ethical reasoning for mental health professionals. Thousand Oaks, California, USA: Sage Publications.

Fuqua, D. &. Academic perspectives on the principles for training in consulting psychology. . Consulting Psychology Journal: Practice and Research , 54 (4), 223-232. doi:10.1037/1061-4087.54.4.223.

Standards for educational and psychological testing. (2008). Washington, D.C., USA: American Educational Research Association.

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March 19, 2011 · 10:22 pm

Ethics, Consulting, Fees and Billing: The Problem of Unexpected Expenses


An I/O consultant providing consultation services looks at consulting proposal and gives an estimate of services to be provided based upon a careful analysis of time and resources required to complete the company’s employment recruiting program.  However, after the initial interview with the HR staff, it is discovered that the process will be much more labor intensive than had been projected.  Feeling that it would be unethical to submit a bill for an amount to cover additional cost, the decision is made to absorb the cost. (Ford, 2006, p. 199)

Analyzing key ethical principles of the case that raises important questions about financial benefit that might impinge upon decision making and poses the question about what constitutes ethical behavior within a consulting role in this situation. This example presents a common problem that consultants might be faced with and presents a challenge to identify what issues are of concern and understand what the correct course of response may be when unexpected issues have an impact upon fees increasing.  How can the problem should be handled ethically?

The problem

The problem that is presented is whether it is ethical to change payment or billing amounts after discovering that a situation in a consult is more complicated after the fact. Narrowing the problem to an identifiable question redirects attention to asking what the code of ethics says about payment for services: 6.04 Fees and Financial Arrangements which states, “(a) As early as is feasible in a professional or scientific relationship, psychologists and recipients of psychological services reach an agreement specifying compensation and billing arrangements” (Ethical Principles of Psychologists and Code of Conduct 2010).  One fundamental problem that is not answered in the study is whether or not informed consent is a part of the financial agreement for services. In 10.01 Informed Consent to Therapy, the stipulation is made that:

(a) psychologists inform clients/patients as early as is feasible in the therapeutic relationship about the nature and anticipated course of therapy, fees, involvement of third parties, and limits of confidentiality and provide sufficient opportunity for the client/patient to ask questions and receive answers (Ethical Principles of Psychologists and Code of Conduct 2010).

As a result to make a decision, hypothetically there needs to be a Q&A with the consultant to determine if informed consent has been used and has the terms and course of the services for therapeutic services been accurately developed, presented, and an opportunity to a proposed plan of treatment to be executed.  A further problem that seems to be present is that only an estimation of anticipated cost has been given which may point to a competency issue in analysis of proposed services.

A Process

A recommendation that might prevent this situation is to make an attempt to be as thorough as possible in the preparation of informed consent documents that represent as accurately as possible the scope and terms of services rendered.  Another approach is to use an open clause in the process that stipulates what is understood to be a reasonable course of action and a disclaimer which allows the informed consent to have an addendum to services based upon research findings.  In the event that services are beyond reasonable limits for a client, then the practitioner has to make a value decision in how to proceed with consulting responsibilities.  In a question of feasibility of service, one question is centered in the general Principle B: Fidelity and Responsibility and Principle C: Integrity that may demonstrate a potential conflict in the Principle A: Beneficence and Nonmaleficence (Ethical Principles of Psychologists and Code of Conduct 2010). Consequently, a decision must be evaluated in respect to the matter of whether the services offered can be provided at an optimum level that guards the principle of doing no harm, while providing services for the agreed terms.

References

Ethical Principles of Psychologists and Code of Conduct 2010. (n.d.). Retrieved August 29, 2010, from Amercan Psychological Association: http://www.apa.org/ethics/code/index.aspx

Ford, G. (2006). Ethical reasoning for mental health professionals. Thousand Oaks, California, USA: Sage Publications.

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